![]() I have several WD Passport drives, so I used a cable from a different one and it came up and was recognized correctly. The problem for me was a faulty USB cable. There may be something in the Knowledge Base to help you. Later OS don't have a driver since is is supposed to be plug and play.Īlso note the "More Support Options" to the right side of the page. ![]() The only driver they have if for the silver passport (why the silver and not the black, I don't know) for windows 98SE. This probably won't work since I don't think they even make drivers for WD drives since everything is plug and play now.ĮDIT: I was looking on the site I gave you. Perhaps you can try updating the driver to any unknown USB devices. If not try looking under your device manager for unknown USB devices. If that doesn't help theres a slim chance this may.ĭoes it by chance show up under computer management>disk management as a disk? If so you may be able to format it or do something from there. Select the drive you have and see if there are any FAQs about this problem or some software you can download to diagnose the problem. ![]() If you've restarted already and it didn't work I have some suggestions that may or may help. If you haven't already, restart your laptop that it worked in.
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